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Effective Date: 10 January 2025
Email: admin@nearmetestandtag.com.au

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1. Introduction and Scope

 

This Privacy Policy governs the manner in which NearMe Group ("we", "us", "our") collects, handles, stores, uses, and discloses personal information (as defined under the Privacy Act 1988 (Cth)) obtained through this website https://www.nearmetestandtag.com.au, related services, and any form of communication with our representatives.

By accessing our website or engaging our services, you agree to the terms outlined herein. If you do not accept the terms of this Privacy Policy, you must immediately discontinue use of our services and website.

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This Privacy Policy is issued in accordance with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs). We expressly disclaim any liability arising from the use or misuse of information outside the scope of this policy.

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2. Collection of Personal Information

 

NearMe Group may collect personal information including but not limited to:

• Full names

• Residential or business addresses

• Email addresses

• Phone numbers

• IP addresses, geolocation, device type

• Business or trade identifiers

• Service location data

• Any additional personal information provided voluntarily

 

All information is collected lawfully, fairly, and only to the extent reasonably necessary for business operations and compliance with legal obligations.

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3. Method of Collection

 

We may collect personal information via:

• Online forms and quote requests

• Direct phone or email communication

• Cookies and web tracking tools

• Third-party service providers (with consent)

 

You warrant that all information you provide is accurate, complete, and not misleading. NearMe Group accepts no responsibility for loss arising from reliance on inaccurate information provided by you.

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4. Purpose of Collection and Use

 

The collection of personal information is for the following express purposes:

• To provide test and tag and related compliance services

• To issue safety reports, compliance documentation, and tax invoices

• To facilitate internal administration and record-keeping

• To respond to queries, complaints, or feedback

• To maintain compliance with statutory, regulatory, and insurance obligations

• To conduct marketing and service updates (where permitted)

• To comply with court orders, legal obligations, or enforcement notices

 

We expressly exclude use of personal information for any secondary purpose unless you have provided prior informed consent or it is authorised by law.

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5. Consent and Withdrawal

 

By using our website or submitting your information, you provide informed and voluntary consent to the collection, use, and storage of your data as set out herein.

You may withdraw consent by written request to admin@nearmetestandtag.com.au, subject to legal and contractual restrictions.

We reserve the right to decline services if withdrawal of consent renders compliance or operation impractical or non-compliant with legal obligations.

6. Disclosure of Personal Information

 

We may disclose your personal information to third parties under the following circumstances:

• To our authorised employees, contractors, and service partners

• To legal, regulatory, or law enforcement bodies when required or permitted by law

• To professional advisors, insurers, or auditors on a confidential basis

• In the event of a corporate restructure, sale, or acquisition

 

NearMe Group takes reasonable steps to ensure that any third party to whom we disclose your personal information is bound by confidentiality and privacy obligations no less protective than those contained herein.

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We do not sell, rent, or trade your personal information under any circumstances.

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7. Data Retention and Security

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NearMe Group implements commercially reasonable physical, technical, and administrative safeguards to protect the integrity and confidentiality of personal information.

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We retain information only as long as required for the purpose for which it was collected, or as otherwise required under applicable Australian laws and regulations (including statutory retention periods).

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You acknowledge that while NearMe Group applies strict security controls, no system can guarantee absolute protection from unauthorised access, interference, or data loss. You agree to release NearMe Group from liability for events beyond our reasonable control.

 

8. Cross-Border Disclosure

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At the time of publishing this policy, NearMe Group does not transfer personal information outside Australia. If this practice changes in the future, we will take reasonable steps to ensure any overseas recipient complies with APP 8 and equivalent privacy protections.

 

9. Access and Correction

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You may request access to, or correction of, your personal information held by NearMe Group. Requests must be submitted in writing to admin@nearmetestandtag.com.au and include valid proof of identity.

 

We reserve the right to charge a reasonable administrative fee for processing access requests, in accordance with applicable regulations.

Requests may be refused in part or whole if:

• The information relates to anticipated or ongoing legal proceedings

• The request would prejudice the privacy of others

• The request is frivolous, vexatious, or manifestly unreasonable

• Denial is permitted or required under law​

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10. Website, Cookies, and Analytics

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We use standard cookies, IP logging, and third-party analytics tools (e.g. Google Analytics) to monitor site usage and improve performance.

By using our website, you consent to this monitoring and data collection. You may disable cookies via your browser settings, although this may impair functionality.

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We disclaim all liability for the content, privacy practices, or data collection of third-party websites linked to or referenced on our site.

 

11. Limitation of Liability

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To the maximum extent permitted by law, NearMe Group, its directors, agents, and affiliates are not liable for any indirect, incidental, or consequential loss or damage (including data loss or disclosure) arising from:

• Unauthorised access to personal information

• Service interruptions or technical failures

• Acts of third parties beyond our control

• Your failure to maintain the confidentiality of your login or personal credentials\

 

12. Changes to this Privacy Policy

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We reserve the right to update or amend this Privacy Policy at our sole discretion. The most recent version will always be available at https://www.nearmetestandtag.com.au/privacy-policy. Continued use of our website or services following any update constitutes acceptance of the revised policy.

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13. Contact and Complaints

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If you have questions, concerns, or complaints about this policy or how we handle your information, please contact us at:

 

Privacy Officer
NearMe Group
Email: admin@nearmetestandtag.com.au
Website: https://www.nearmetestandtag.com.au

 

We aim to respond to all complaints within a reasonable timeframe. If you are not satisfied with our response, you may escalate the matter to the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.